Communication centre
Automated email and WhatsApp messages to customers and staff.
Scheduled
8
Sent / delivered
56
Last 20 days
Failed
5
Needs attention
Pending reminders
10
Active automations
6/7
Messages by channel
Last 10 days
Automations
- Both
Send invoice on creation
When: Invoice saved · 412 runs · last 27 Sep 2026, 11:42
- Both
Payment reminders (default schedule)
When: Invoice due date · 473 runs · last 27 Sep 2026, 09:00
Thank-you on payment
When: Payment recorded · 355 runs · last 27 Sep 2026, 12:10
Order status updates
When: Production status changed · 88 runs · last 26 Sep 2026, 16:24
Delivery notification
When: Dispatch created · 97 runs · last 26 Sep 2026, 10:05
- Both
Birthday greetings
When: Birthday (daily 8:00 AM) · 99 runs · last 27 Sep 2026, 08:00
Quotation follow-up after 3 days
When: Quotation sent + 3 days · 36 runs · last 10 Sep 2026, 09:00
Recent failures
Rajagiri School, Kalamassery · Quotation
Recipient number not on WhatsApp (code 131026)
Carmel HSS, Chalakudy · Quotation
Recipient number not on WhatsApp (code 131026)
Farook College, Kozhikode · Payment received
Mailbox full — 552 5.2.2 rejected by recipient server
St. Thomas HSS, Thrissur · Payment received
Recipient number not on WhatsApp (code 131026)